What do people think about Spokane and customer service ? It is always a question on my mind when I leave certain stores.

 

Where are the best stores with great CS?

 

Where have you shopped that has just left you wondering why you went in the first place ?

I would have to reply with Shopko. We bought guitar hero for the 360 and were almost home when my husband saw that we were not charged for it. We turned around to go back and pay. That night he got it out to play and a button was broken. Because we opened the box they charged us a restocking fee of 15.00. We could of had the darn thing for free but were honest enough to bring it back! i was so mad.

I didn't know that about Shopko, I wonder if it was just the sales person? I think that Kmart is coming around to serving people. I used go there when my kids were small. It was so hard to purchase with a check. But now they are doing lay away and trying have better customer service.

It is hard to come up with who has good customer service because we get so frustrated by bad customer service. Although, I would have to say that I always feel welcome at Hong Kong Express on Division (across from the General Store).